| Total | Fee |
| $0 | FREE |
| $0.01 – $249.99 | 6% + $1 |
| $250 – $999.99 | 5% + $1 |
| $1,000+ | 4% + $1 |
Includes all credit cards fees, even AMEX. There are no other charges for anything.
We don’t charge for anything else on our platform. We only charge a processing fee + $1, explained above.
Because we charge participants by transaction fee and not per participant, a significant savings can be had by registering as a family or group.
The extra dollar helps us cover the cost of free and low-fee events.
We allow Event Directors to set flexible payment options for their fees. Processing fees can be paid by the participant, absorbed by the event, or split 50–50%.
Keep donation costs down with a simple donation processing fee of 4%. Donation processing rate is dependent on an event’s organization type and choice of payment option.
TicketSignup has processed more than $1.6 Billion for more than 26,000 events. TicketSignup builds secure and reliable technology that you can trust, with PCI Level 1 compliant payment processing, secure data storage and payment processings, and 100% uptime since 2015 (when we had 7 minutes of planned downtime).
TicketSignup has achieved the highest level of PCI compliance as evidenced by our Attestation of Compliance. Our volume of transaction processing required us to go through a rigorous certification process, which included onsite reviews and scanning and vulnerability testing with an independent third party Qualified Security Assessor. As part of the certification process we implemented the following advanced security measures:
TicketSignup has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (participants) and event owners. This means that with our Advanced Payment Accounts we never handle your event proceeds. After the credit card transactions are settled for your event, the proceeds are held in escrow for your benefit with our back end credit card processing company. Funds transfers to you happen accurately and on time by either ACH or check based on the frequency of payment you have requested.
TicketSignup utilizes the latest technology and cloud architecture to meet our customers’ needs. Our cloud architecture benefits you with speed and scalability at a low cost, providing the ability to handle large events with 50,000+ participants attempting to register simultaneously. Information sharing is secure; we use multiple levels of firewalls and all pages are secured with TLS/SSL and HTTPS. People can access us from any device including computers, iPads, and both Apple and Android smartphones. You can count on our secure infrastructure to be highly available. This secure infrastructure allows you to be comfortable that your data is being handled properly and payments to you are accurate and on time.
Data privacy is important to you and to your participants. Whenever we collect or transmit sensitive data, that data is encrypted and transmitted in a secure way. We don’t sell or share participant data with anyone other than the owner or Event Director of the event for which a participant has signed up. TicketSignup will not market or sell anything directly to participants who use our site. We only collect credit card information when a participant requests us to and if requested it is stored securely with a third party PCI Level 1 compliant vendor who specializes in credit card storage. View our Privacy Policy for more info.
