Where Christmas Magic Comes to Life!

Step into a world of Christmas wonder and create unforgettable holiday memories at Babcock Ranch's North Pole Experience!

This holiday season, Santa is opening his doors for a series of magical encounters filled with Christmas cheer, heartwarming moments, and memories your family will treasure for years to come.

From sharing Christmas wishes with Santa to capturing the perfect holiday photo, every visit offers an opportunity to experience the joy and excitement of the season.

Whether you're bringing little ones to meet Santa for the first time, celebrating a beloved family tradition, or looking for a unique way to embrace the holiday spirit, there's a special experience waiting for you!

Choose Your Magical Experience!

• North Pole Experience – Our signature Christmas adventure featuring an enchanting simulated elevator journey to the North Pole and a personal visit with Santa.
• Santa & Mrs. Claus Experience – An extra-special holiday encounter featuring a magical elevator journey and an opportunity to visit and take photos with Santa and Mrs. Claus together.
• Santa Unplugged Experience – A fun, relaxed Santa visit designed for mature audiences who want to enjoy a little Christmas cheer without the traditional North Pole adventure.
• Sensory-Friendly Santa Experience – A quieter, low-stimulation visit thoughtfully designed for children and families who benefit from a more comfortable and relaxed environment.

Make this Christmas one to remember!

Each experience offers its own unique holiday magic. Explore the ticket options to find the perfect experience for your family and reserve your special time with Santa.

Please Note: Experiences vary by ticket type. Be sure to review the individual ticket descriptions before booking to understand what is included.

EVENT POLICIES & GUEST GUIDELINES

Please review the following information before booking your Santa experience.

Reservations & Arrival

• All experiences are scheduled by reservation. Guests must arrive on time for their selected appointment. Due to the timed nature of the event, late arrivals cannot be guaranteed entry.
• Each ticket reserves one private experience for a maximum of 6 participants, including children and infants. Only one ticket is required per group of up to 6 people.

Health & Safety

• Guests experiencing symptoms of illness, including fever, cough, sore throat, or other signs of sickness within the past five days, are asked to reschedule their appointment.
• Participation is voluntary. Guests should not participate while under the influence of alcohol or drugs.
• Guests with pre-existing medical conditions or health concerns that may be affected by motion or visual stimulation should consult a healthcare professional before participating in experiences that include the simulated elevator journey.

Elevator Experience Notice

• The North Pole Experience and Santa & Mrs. Claus Experience include a simulated elevator journey featuring floor movement, visual effects, enclosed spaces, and simulated flight.
• Guests prone to motion sickness, dizziness, claustrophobia, or fear of heights should carefully consider these effects before booking.
• The Santa Unplugged and Sensory-Friendly Santa Experiences do not include the simulated elevator journey.

Photography & Commercial Content

Personal photography is welcome. However, filming or photographing Santa or the experience for commercial purposes, including promoting products, services, businesses, or social media brands, is strictly prohibited without prior authorization.

Refund Policy

• ALL SALES ARE FINAL. NO REFUNDS.
• By purchasing tickets and participating in the experience, guests acknowledge and accept the applicable event policies and associated risks.
• Ticket resales will result in a non-personalized experience with Santa Claus.