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TicketSignup makes it easy for you AND your attendees to manage ticket purchases, allowing you to provide best in class customer service to your attendees. We've had 60,000+ person ticket events that use our attendee management features to make it simple for ticket purchasers to manage their own tickets - fees, price differences, and information collection happens on autopilot to eliminate a lot of manual customer support work an event team is used to doing.
Directors can easily manage tickets from the dashboard, including transferring to a different ticket option/time and issuing full or partial refunds. You can also allow attendees to manage their own tickets - no logins or passwords required! Customize attendee settings to allow them to transfer their own tickets, either for free or for a fee. We'll automatically charge any price differences and collect any additional information.
Ticket Transfers: https://ticketsignup.io/Race/TicketSignup/Page/Transfers